ZoomInfo Reviews

ZoomInfo.com structures its pricing based on a variety of factors including features, functionality, number of licenses, and credit usage. The cost associated with ZoomInfo credits varies depending on the depth of information required by the customer. More comprehensive credits can provide access to advanced B2B intelligence such as technographics, department budgets, org charts, and real-time alerts. ZoomInfo offers flexible packages tailored to the needs of sales, marketing, and talent acquisition teams, with support plans ranging from free to premium services. The pricing model is designed to accommodate the unique requirements of different organizations to support their go-to-market strategies.

ZoomInfo.com is renowned for its go-to-market software solutions that cater to various business needs. Among their popular products, ZoomInfo RevOS stands out as a comprehensive operating system for revenue teams, designed to drive business growth. For sales teams, the platform offers intelligence and prospecting solutions to help surpass quotas. Marketers have access to ABM and conversion tools to transform leads into pipeline, while operations teams can utilize no-code data management and orchestration tools. Talent acquisition professionals benefit from a candidate database and engagement tools. Additionally, ZoomInfo provides Chorus for conversation intelligence, Chat for data-powered website chat, and Engage for insight-driven phone and email automation, all aimed at enhancing productivity and efficiency in customer outreach.

ZoomInfo.com offers a variety of payment methods to accommodate its customers. Clients can make payments through Direct Debit, including options like credit/debit card and ACH Debit. For those preferring manual payments, wire/bank transfer, EFT, ACH, and check are all accepted. The company provides detailed remittance advice for both domestic and international transactions, ensuring a smooth payment process for its global customer base. For added convenience, ZoomInfo also supports payments via Stripe, as indicated on the invoices provided to customers.

ZoomInfo.com's return policy allows for a prorated refund of any prepaid subscription fees if the service does not meet the promised 95% accuracy and the issue is not resolved within 30 days of notification. As for a shipping policy, it is not applicable since ZoomInfo provides online services and digital products which do not require physical shipping. Customers access services via online platforms, APIs, or as agreed upon in the service terms..

The pricing for ZoomInfo products varies depending on the package and number of add-ons selected. Options include:

• Pro Lite: For a single user, offering 5,000 credits annually at a cost.
• Professional: Includes up to 3 users with 5,000 credits annually.
• Advanced: Covers up to 5 users, providing 10,000 credits annually plus additional monthly credits per user. These packages are tailored to fit the unique needs of organizations to fuel their entire go-to-market strategy. The cost is structured to provide flexibility and cater to the specific requirements of sales, marketing, and talent acquisition teams.

When comparing ZoomInfo to other data providers, it's important to consider factors such as data quality, coverage, and ease of use. ZoomInfo boasts a large database with over 200 million profiles, updated daily. However, some users report lower quality and higher bounce rates with email data. Competitors like Apollo offer a dataset of over 400 million profiles, updated regularly, and users are generally satisfied with the quality of contact information. In terms of data coverage, Apollo leads with a broader range of contact and phone number records, but ZoomInfo may be more suitable for larger organizations due to its extensive company-level data. Both providers offer user-friendly interfaces, making it easy to search for and access required data. Other alternatives in the market include UpLead, Lead411, LinkedIn Sales Navigator, and Leadfeeder, each with unique features and pricing models to cater to different business needs.