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ZoomInfo Reviews

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Overall Rating

5.0
11 Reviews
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About ZoomInfo

ZoomInfo is a leading platform that offers data-driven solutions to businesses of all sizes to help them streamline their sales and marketing operations. The platform offers a comprehensive database of company and contact information, which helps businesses identify potential customers and partners. ZoomInfo's database is constantly updated with real-time data, enabling businesses to stay up-to-date with the latest information on companies and individuals. In addition to its database, ZoomInfo also provides a suite of sales and marketing tools, including prospecting, lead scoring, and marketing automation, to help businesses optimize their operations and grow revenue. With its powerful data analytics and cutting-edge technology, ZoomInfo is a valuable resource for businesses looking to gain a competitive edge in the market.

ZoomInfo Pros & Cons

Pros of ZoomInfo

  • Extensive B2B database with over 321 million business contacts
  • Advanced segmentation and intent signals for targeted outreach
  • Tight CRM integrations streamline workflows
  • 95% minimum accuracy pledge for data
  • Detailed contact information and organizational charts
  • Intent-based searches for better lead generation
  • Time-saving features for sales and marketing teams
  • Easy integrations with popular software like Salesforce and HubSpot

Cons of ZoomInfo

  • Opaque pricing structure with a lack of transparency
  • High costs starting around $15,000 per year for limited users
  • Complex setup and steep learning curve
  • Occasional data accuracy issues despite high overall reliability
  • Not suitable for small businesses or those with limited budgets
  • Unethical business practices reported, including misleading contract language
  • Auto-renewal clauses and unexpected fees
  • Difficulty canceling subscriptions
  • Time-consuming to set up and maintain
  • Poor filtering options reported by some users

Key Considerations

  • Primarily designed for larger companies with over 5,000 employees
  • Pricing based on factors like number of users, credits, and industry
  • Requires significant time investment to fully utilize its features
  • Customer support is generally helpful, but sales support can be pushy

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ZoomInfo Customer Reviews (11)

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Madeleine Whitehead
Madeleine Whitehead
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Feb 8, 2023
Audrey Greene
Audrey Greene
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Feb 8, 2023
Jana Abendroth
Jana Abendroth
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Feb 8, 2023
Sigurbjörn Ingþórsson
Sigurbjörn Ingþórsson
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Feb 7, 2023
Adriaantje Fennis
Adriaantje Fennis
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Feb 7, 2023
Christina Brown
Christina Brown
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Feb 6, 2023
Sandra Strauss
Sandra Strauss
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Feb 5, 2023
Emilly Cardoso
Emilly Cardoso
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Feb 4, 2023
Aiglentina Brunelle
Aiglentina Brunelle
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Feb 4, 2023
Doris Savage
Doris Savage
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Feb 3, 2023

ZoomInfo Customer’s Q&A

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ZoomInfo Features and Benefits

Key features of ZoomInfo include:

  • A database of businesses and professionals spanning over 150 million active accounts.
  • Advanced search filters to target high-quality leads for your business.
  • AI-powered tools for automated prospecting and enrichment.
  • Real-time alerts related to any of your accounts.
  • Integration with popular CRM and marketing automation platforms.

Benefits of using ZoomInfo:

  • Rich feature set: Offers a comprehensive suite of features that can cater to various business needs.
  • Ease of use: The platform is designed to be user-friendly, making it easy for users to navigate and utilize its features.
  • Value for money: Despite its comprehensive feature set, ZoomInfo offers competitive pricing, providing good value for money.
  • Quality of data: ZoomInfo prides itself on the accuracy and comprehensiveness of its data, which can greatly aid in lead generation and customer engagement efforts.
  • Integration capabilities: ZoomInfo can be integrated with various CRM and marketing automation platforms, allowing for seamless data transfer and workflow automation. This can help improve efficiency and productivity.

ZoomInfo Pricing

ZoomInfo's pricing structure is not publicly available on their website, but based on the search results, here's an overview of their pricing:

Pricing Tiers

ZoomInfo offers three main pricing tiers:

  • Professional: Starting at $14,995 per year
  • Advanced: Starting at $24,995 per year
  • Elite: Starting at $39,995 per year

Key Pricing Factors

The cost of ZoomInfo depends on several factors:

  • Number of users
  • Number of credits
  • Additional features and add-ons
  • Contract length

Pricing Details

  • Minimum commitment is typically a one-year contract
  • Pricing starts at around $1,250 per month
  • Annual plans may offer discounts compared to monthly payments
  • API pricing reportedly starts at $50,000 per year

Cost Considerations

  • ZoomInfo is generally considered a premium product
  • Pricing can be prohibitive for small businesses
  • No individual user licenses are available
  • Negotiation may be possible for longer-term contracts

Free Options

  • A free trial is available
  • A limited Lite plan (formerly Community Edition) offers access to 10 contacts per month

ZoomInfo's pricing is tailored to larger businesses and enterprises, with costs that can be significant for smaller companies or individual users.

Payment Method

ZoomInfo.com offers a variety of payment methods to accommodate its customers' needs. The available options include:

Direct Debit

  • Credit/debit card
  • ACH Debit

Manual Payments

  • Wire/bank transfer
  • EFT (Electronic Funds Transfer)
  • ACH (Automated Clearing House)
  • Check

Additional Options

  • Stripe payments (as indicated on customer invoices)

ZoomInfo provides detailed remittance advice for both domestic and international transactions, ensuring a smooth payment process for its global customer base. The company's flexible payment options are designed to cater to different customer preferences and facilitate easy transactions for its various services and subscription plans.

ZoomInfo FAQs

FAQ

ZoomInfo Return Policy?

ZoomInfo.com's return policy allows for a prorated refund of any prepaid subscription fees if the service does not meet the promised 95% accuracy and the issue is not resolved within 30 days of notification. This policy applies to their online services and digital products, which do not require physical shipping.

Key points of the return policy:

Refund Eligibility

  • Applies to prepaid subscription fees
  • Service must fail to meet 95% accuracy guarantee
  • Issue must remain unresolved for 30 days after notification

Service Access

  • Customers access services via online platforms, APIs, or as agreed upon in service terms
  • No physical shipping involved

Refund Process

  • Refunds are provided on a prorated basis
  • Calculated based on the unused portion of the prepaid subscription

It's important to note that ZoomInfo primarily offers digital services, so traditional return policies for physical goods do not apply. The focus is on ensuring data accuracy and resolving any issues that may arise during the subscription period.

FAQ

ZoomInfo Alternatives

Here are the top 10 alternatives to ZoomInfo:

  1. Apollo.io - Best for data-driven sales strategies.
  2. DealSignal - Best for real-time lead generation.
  3. Cognism - Best for intelligent prospecting.
  4. LeadIQ - Best for streamlining lead collection.
  5. Lusha - Best for contact information accuracy.
  6. Kaspr - Best for automated lead enrichment.
  7. Clearbit - Best for advanced data enrichment.
  8. UpLead - Best for targeted lead generation.
  9. Hunter - Best for solopreneurs.
  10. Pipedrive - Best for solopreneurs.

Each of these alternatives offers unique features and benefits that can help enhance your sales and marketing efforts. It's important to choose the one that best fits your specific needs and budget. Remember, the best tool is the one that provides the most value for your business.

FAQ

How To Open A ZoomInfo Account?

To open an account on ZoomInfo, follow these steps:

  1. Go to the ZoomInfo website.
  2. Click on the Create Account option.
  3. Enter a verified business email domain.
  4. Agree to ZoomInfo's Terms of Use, Privacy Policy, and Community Edition Code of Community.
  5. Verify the mobile number via SMS.
  6. Answer some basic questions to help tailor the search experience. This includes details about the team and role, the type of companies being looked for, and target personas.
  7. The answers will populate as filters in the left navigation to help start the first search.
  8. A QuickStart Guide will appear to walk through the key features, including how to search for contacts, view contact information, export the contact list, and download the free ZoomInfo Chrome Extension.

Enjoy the essential benefits of ZoomInfo without the price tag. Remember, the best tool is the one that provides the most value for the business. Want more credits? See ZoomInfo Lite Credits Explained for more information.

FAQ

How can I get a free trial of ZoomInfo?

ZoomInfo offers a free trial for interested users. You can sign up for the free trial on the company's website by filling out a form with your contact details.
FAQ

Does ZoomInfo allow monthly payments?

ZoomInfo offers multiple payment methods, depending on your package, add-on features, and the number of users.
FAQ

What payment methods does ZoomInfo accept?

ZoomInfo accepts all credit card payments. Customers can pay by Visa, Mastercard, American Express, and more.
FAQ

How can I contact ZoomInfo?

ZoomInfo can be contacted through their website, by email, phone, or live chat. Their contact details are available on their website.
FAQ

About Zoominfo.com Prices and Cost?

ZoomInfo.com structures its pricing based on a variety of factors including features, functionality, number of licenses, and credit usage. The cost associated with ZoomInfo credits varies depending on the depth of information required by the customer. More comprehensive credits can provide access to advanced B2B intelligence such as technographics, department budgets, org charts, and real-time alerts. ZoomInfo offers flexible packages tailored to the needs of sales, marketing, and talent acquisition teams, with support plans ranging from free to premium services. The pricing model is designed to accommodate the unique requirements of different organizations to support their go-to-market strategies.

FAQ

About Zoominfo.com Popular Products and Services?

ZoomInfo.com is renowned for its go-to-market software solutions that cater to various business needs. Among their popular products, ZoomInfo RevOS stands out as a comprehensive operating system for revenue teams, designed to drive business growth. For sales teams, the platform offers intelligence and prospecting solutions to help surpass quotas. Marketers have access to ABM and conversion tools to transform leads into pipeline, while operations teams can utilize no-code data management and orchestration tools. Talent acquisition professionals benefit from a candidate database and engagement tools. Additionally, ZoomInfo provides Chorus for conversation intelligence, Chat for data-powered website chat, and Engage for insight-driven phone and email automation, all aimed at enhancing productivity and efficiency in customer outreach.

FAQ

About Zoominfo.com Payment Method?

ZoomInfo.com offers a variety of payment methods to accommodate its customers. Clients can make payments through Direct Debit, including options like credit/debit card and ACH Debit. For those preferring manual payments, wire/bank transfer, EFT, ACH, and check are all accepted. The company provides detailed remittance advice for both domestic and international transactions, ensuring a smooth payment process for its global customer base. For added convenience, ZoomInfo also supports payments via Stripe, as indicated on the invoices provided to customers.

FAQ

Zoominfo.com Return Policy?

ZoomInfo.com's return policy allows for a prorated refund of any prepaid subscription fees if the service does not meet the promised 95% accuracy and the issue is not resolved within 30 days of notification. As for a shipping policy, it is not applicable since ZoomInfo provides online services and digital products which do not require physical shipping. Customers access services via online platforms, APIs, or as agreed upon in the service terms..

FAQ

What is the pricing for ZoomInfo products?

The pricing for ZoomInfo products varies depending on the package and number of add-ons selected. Options include:

  • Pro Lite: For a single user, offering 5,000 credits annually at a cost.
  • Professional: Includes up to 3 users with 5,000 credits annually.
  • Advanced: Covers up to 5 users, providing 10,000 credits annually plus additional monthly credits per user. These packages are tailored to fit the unique needs of organizations to fuel their entire go-to-market strategy. The cost is structured to provide flexibility and cater to the specific requirements of sales, marketing, and talent acquisition teams.
FAQ

How does ZoomInfo compare to other data providers?

When comparing ZoomInfo to other data providers, it's important to consider factors such as data quality, coverage, and ease of use. ZoomInfo boasts a large database with over 200 million profiles, updated daily. However, some users report lower quality and higher bounce rates with email data. Competitors like Apollo offer a dataset of over 400 million profiles, updated regularly, and users are generally satisfied with the quality of contact information. In terms of data coverage, Apollo leads with a broader range of contact and phone number records, but ZoomInfo may be more suitable for larger organizations due to its extensive company-level data. Both providers offer user-friendly interfaces, making it easy to search for and access required data. Other alternatives in the market include UpLead, Lead411, LinkedIn Sales Navigator, and Leadfeeder, each with unique features and pricing models to cater to different business needs.

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